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Frequently Asked Questions
Tariffs
Update: September 24, 2025
We’re happy to share that we are once again shipping to the USA. Pending orders will be prioritized, and we are hoping to resume a regular processing timeline as quickly as possible.
Please note:
Orders under $800 USD now require duties to be paid in advance before shipment. You will receive an invoice from our logistics team with the amount due, calculated by our duty and tax partner. Once resolved, your order will ship with a tracking number.
Orders over $800 USD do not require advance duties. Instead, USPS may collect duties when your package arrives. No further action is needed from you before shipment.
Duties charged are at the discretion of US Border Services and may be up to 35% plus fees.
We understand these new procedures add unexpected steps and costs, and we truly appreciate your patience and trust as we navigate this transition. We’re also hoping to integrate a checkout tool to calculate duties upfront for a more transparent experience in the future, but this option is not available at this time.
You will receive your tracking details once your package ships. In the meantime, please keep an eye on tracking updates and reach out if you experience any issues.
For questions regarding tracking information or customs delays, please contact us at hello@100ways.com.
If you are shopping from the USA, yes. Unfortunately the new tariffs will apply to most Canadian goods at this time, including jewellery.
While we are proud to be a Canadian company, we greatly value the relationships we have built with our clients in the US. We are doing our best to navigate these circumstances as they develop.
Update: September 15
Yes, packages containing returns or repairs under warranty may now resume. We ask that you declare all packages being shipped from the USA as “Canadian Returned Goods” to avoid incurring duty or tariff charges.
Please note any tariff or duty charges incurred on these packages will be the responsibility of the client.
On your customs form, please mark the “reason for shipment” as Return or Repair. Under country of origin, please specify CA (Canada).
If you require assistance with your label or are not sure about the customs process, you can speak to the representative at your local post office.
All Canadian orders are being processed and shipped as usual.
Shipping & Returns
We currently ship to Canada, the USA, and the UK. We offer free shipping through Canada Post/USPS for orders over $300.
For orders less than $300, we offer flat-rate shipping for $20 CAD to Canada and $20 USD to the USA.
We offer express shipping options with insurance and tracking. Please see our shipping policy for more details.
Orders are shipped Monday through Friday. Processing orders for shipping can take anywhere between 1-3 business days before they are ready to be mailed out. Once your order has been placed and is being processed for shipping, you will receive a tracking number. Please note that this tracking number will not update until the order has been scanned in at the post office.
See our Shipping Policies HereYes! You will be charged the standard taxes that are applicable to your area.
As we are based in Vancouver, Canada, shipments to the US may be subject to duties and tariffs applicable to your state.
Shipments to the UK exceeding £135 will be charged VAT + 2.5% duty levied by HMRC.
Usually, your country will have a website or customs office that can provide you with the relevant rates. Please note that we do not cover the cost of any duties or customs fees incurred on your order.
See moreYou can schedule viewings or pickups at our Vancouver location by appointment. You can set up an appointment to view your top 5 favourite items through this link here.
Please note that we have limited capacity to accept walk ins, so strongly encourage booking an appointment for your visit.
Book an AppointmentWe offer a 30-day return policy on our items as long as the item is returned to us in its original condition. The 30 days are counted from the day you receive your item!
If you are returning an item from the USA, please contact us prior to shipping your item back to us so we can assist you with the process! Please note that if any customs fees are incurred on returned orders from the USA, these fees will be deducted from your total refund amount.
*** Please note in light of recent tariffs, all return packages from the US must be marked as "Returned Goods of Canadian Origin." For assistance, speak to your local post office when creating a label or dropping the item off for shipping. Any tariff charges incurred on your return package will be deducted from your total refund amount. We thank you for your patience and understanding.
Full Return PolicyPricing
Prices will be updated on October 1, 2025
Gold has reached historic highs this year, recently crossing $5,200 CAD per ounce, more than 10% higher than the base used for our current collections. Gold is the foundation of all our pieces and this sharp rise affects every step of our process, from sourcing to restoration. Adjusting prices allows us to continue offering jewelry responsibly and sustainably. Read more
On average, you can expect increases of around 7%, though gold-heavy styles such as bands or chains may adjust more. Pieces where value is rooted in gemstones, design, or rarity will see smaller changes.
If you are ordering from our online store, we can accept payment by Google Pay, Apple Pay, PayPal, AfterPay, and all major credit cards. Please note that we can not accept payment over the phone for orders, and everything does have to be processed through the website.
If you happen to be in the Vancouver area and are interested in coming in for an appointment, we can also accept debit and cash as payment options in-store. All appointments can be booked here.
Currently, we offer Afterpay on orders up to $2000 CAD and layaway on orders over $2000 CAD.
Afterpay works by splitting your order into four equal payments, with your order shipping after the first payment is received. Please note that you will need to create an account with Afterpay to be able to use their service on orders under $2000.
The checkout offers many payment options dynamically based on the most common choices and can show up differently for each customer.
If you don't see your preferred payment method, you can view more payment options by clicking the down arrow beside payment method, then "Alternative payment method". You will be directed to a full checkout and after entering your details and shipping info, you will have the option to select all payment methods at the final payment page.
Please note that AfterPay and ShopPay are separate payment providers. If you are logged into your ShopPay account (indicated by the purple bar at the top of your screen), please scroll to the bottom and click "checkout as guest." You will be able to enter your details manually before proceeding to the payment selection.
We see this as one of our biggest strengths and one of the things that really sets us apart. Our prices are market-based - calculated based on the gold, gemstone, and antique market value of the piece.
You’ll find that our prices are a small fraction of the retail price - usually between 50% and 90% off of new retail prices. Additionally, we are usually even better priced than online auction sites and pawnshops.
Any advertised sale or discount code can only be used on items within the time of the sale and cannot be combined with other sales/discounts. Items purchased before or after will not be honoured.
We do our best to price our items competitively! As such, our prices are firm. You can keep an eye out for our seasonal sales by subscribing to our email list or by following us on social media.
Whenever possible, we try to find the exact compare at price for our items. For items we can’t find prices for in our research, we use a formula to give a fair retail price estimate for comparable items that can be found online.
Jewellery
We work with a network of precious metals buyers and “rescue” the pieces that we can’t imagine being melted down.
Then we authenticate, clean, and certify every piece of jewellery before we offer it to our customers. From classic vintage pieces to unique modern finds, you can be assured of the authenticity and quality of any of our pieces.
Our jewellery buyers buy pieces from the public as well as dealers. We then select only the most desirable pieces for our site. The best 5% or so of the items we get to look through end up on 100 Ways.
We only sell fine jewellery made with solid precious metals! All gemstones are natural and earth-mined, with the exception of the occasional vintage piece.
Synthetic gems were quite popular in the early 1900s, and we like to keep those items in their original form. If a stone is synthetic, it will be clearly noted in the item listing. We will always be clear in the item listing if the product contains a synthetic stone!
Every gemstone is reviewed by a GIA graduate, GIA diamond grader or certified CGA gemologist for authentication and grading. We grade our stones with the strictest standards, and our grading generally matches or, in some cases, comes in stricter than GIA lab grading.
With that being said, since we grade the stones without taking them out of the setting, the grading can sometimes range slightly. In most cases, the discrepancy will be within one grade.
All coloured stones have undergone standard industry treatment unless stated otherwise. For example, all emeralds have been oiled unless stated otherwise - and coloured diamonds are HPHT treated unless stated otherwise.
All rings are sized by the North American sizing chart. We measure our rings down to the 1/4 size. Here is a conversion chart to ensure that you find the best fit!
Yes we do!
For more information about resizing, please review our policy here.
Most rings can be sized up or down 1-2 sizes, but for vintage pieces, intricate settings, or for rings where there are gemstones around the band, sizing may not be possible. Please note that any rings that are resized after purchase are not returnable.
Our sister company Canada Gold does the majority of our jewellery purchasing. They have several locations throughout Canada, and they also offer a mail-in service. You can view their website here.
If you live locally in Vancouver, BC and are considering selling your vintage/antique or brand-name jewellery - you can book an appointment with our inventory manager for an assessment of your pieces. You can do that through this link here.
My Order
You will receive a box or pouch, and an authenticity card with all the specifications of the item. Please note as well that only some items come with additional certification, which will be mentioned in the item listing.
Layaways
If you need a little time to think about purchasing an item, we can hold a maximum of two items per customer for a week by request. Keep in mind that holds will not become official until you receive a reply from us!
Reaching out via phone is always the best suggestion when placing an item on hold so we can help you as soon as possible. Our contact number is 778-951-9297.
Most pieces we sell are vintage or modern pre-owned fine jewellery pieces that we have authenticated.
Our 100 Ways Originals are new pieces made from recycled gold and gemstones. Everything we sell is sustainable source and fairly priced and our hope is you can find a piece you will love forever.
Because more of our pieces are preowned, please do review the photos to see any wear on each piece. No editing is done on the photos, so you see exactly what to expect!
Still Have Questions?
We will answer all your questions with in-depth knowledge and education of gemstones, historical facts, and everything in between.